Privacy Policy

At Sequensolutions, we are committed to protecting your privacy and ensuring the security of your data. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information Collection

We collect information necessary to provide our bioinformatics services, including:

• Contact information (name, email, institution)
• Project requirements and technical specifications
• Genomic data securely uploaded for analysis

2. Data Usage

Your data is used solely for:

• Service Delivery: Executing pipelines and generating reports.
• Communication: Configuring projects and delivering results.
• Authorized Improvements: With explicit consent, anonymized metrics may improve pipeline efficiency.

3. Data Security

We employ industry-standard security measures, including:

• Rest at Encryption (AES-256)
• Secure Transfer (TLS 1.2+)
• Temporary storage in isolated buckets with automatic lifecycle deletion policies

4. Contact Us

If you have questions about this policy, please contact us at info@sequensolutions.com.